List of dangerous items which cannot be sent overseas
Many aerosols and spray cans arrive at our warehouse, but as indicated, these are classed as dangerous items and cannot be shipped.
— Non material (intangible) goods cannot be purchased
Intangible items such as codes, e-money, e-tickets, etc. are not able to be purchased through our services. Should you accidentally purchase such an item, please note that cancellations and refund requests will not be accepted.
Should you mistakenly have purchased an intangible item, no matter the payment method used we will only be able to provide the information by printing it and sending it to you by post. Please be careful as we do not guarantee that the information will arrive to you within its validity period.
Prohibited Items Banned or Regulated for Export by Japanese Law
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- Pharmaceuticals and medical devices that require a license for sale in Japan (contact lenses, fashion coloured contact lenses, massage apparatuses, and hearing aids)
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- Adult goods and obscene materials
- Child Pornography
- Diamonds (including rough and fabricated diamonds)
- Precious metals
- Counterfeit, altered or fake currency
- Postage stamps and fiscal stamp
- Official letter
- National Treasures
- Important Cultural Properties
- Important Works of Art, etc.
- Pirated CDs/DVDs/Software
- Products with an undeterminable origin
- Lottery tickets
- Money
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- Spray
- High pressure gas
- Gas (Gas bombs, cartridges)
- Gas lighters
- Portable Oxygen
- Natural Gas
- Helium Gas
- Chlorofluorocarbons
- Nitrogen / Liquid Nitrogen
- Small personal oxygen concentrators
- Oxygen cylinder (Aqualung)
- Aerosol Spray Cans (Hairspray, fragrance spray, lacquer spray, Air Salonpas, etc.)
- Enriched Oxygen
- Gas Products for Camping (Portable gas stoves, etc.)
- Fire Extinguishers
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- Combustible liquids and materials
- Table tennis balls
- Fuel (Gasoline, Oil)
- Matches
- Oil Lighters
- Paint
- Perfume
- Nail Polish, Nail Polish Remover
- Flammable Items, Items containing a flammable warning (sunscreen, shampoo, adhesives).
- Adhesives (Glues or other adhesives included with figures, toys, eyelash sets, etc. will incur a disposal fee)
- Alcohol
- Paint thinner
- Lighter Fluid
- Cooking Oil
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- Organisms (live animals, insects, plants and vegetation)
- Items with soil
- Plants, Bonsai, Decorative Plants etc.
- Livestock Feed
- In accordance with CITES fauna and flora regulations: elephant trunks, tortoise shells, animal furs, alligator skin, snakeskin, lizard skin, etc.
- Plant seeds
- Insect Specimen Samples
- Taxidermied Animals
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- Air guns, toy guns (imitation, models), airsoft guns
- Swords (real, fake or imitation)
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- Battery
- Battery chargers
- Lead-acid/Lead Storage Batteries
- Nickel hydride (NiMH) Batteries
- Lithium-metal batteries (Limited to certain countries)
- Lithium-ion batteries (Limited to certain countries)
- Products with aforementioned built-in batteries (Limited to certain countries)
- Magnets
- Electric generators/Engines
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- Gunpowder/Pyrotechnic (fireworks, crackers, ammunition, etc)
- Suspension/Shock absorber
- Used exhaust, mufflers
- Items that have fuel or oil inside, or that might be able to contain it (including both used and new items).
- Containers, cans, gasoline tanks, carburetors for containing oil or fuel (including both new and used products)
- Airbags (for vehicles)
- Steering wheels containing airbags
- Air Conditioners
- Seatbelt Pretensioners
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- Harmful drugs
- Psychopharmaceuticals
- Drug Paraphernalia
- Anesthesia and related drugs
- Poison, toxic and/or hazardous substances
- Pesticides
- Tobacco/Cigarette
- Insect repellent
- Agricultural Chemicals
- Organic Solvents
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- Corrosive substances
- Mercury
- Chloroform
- Bleach
- Peroxides, Oxidizing agents
- Charcoal
- Dry ice
- Asbestos
- Uranium
- Plutonium
- Thorium
- Nuclear waste
- Radioactive substances
- Sodium hydroxide
- Barium carbonate
- Formalin / Formaldehyde
- Printer Toner Cartridges
- Ink, Ink Cartridges (In the case documentation is required, we may not be able to provide certain documents to ship ink abroad)
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- There are other items not included in the above pages but are rejected for sending by Japan Post (before ordering please check regarding these):
- Speakers
- Mobile batteries, Smartphone batteries
- Electronic cigarettes (IQOS, etc)
- Items that may require provision of safety documents (sunscreen, liquid and cream deodorants, liquid foundation, detergents etc)
FedEx, DHL and UPS courier services
As international shipping by courier is generally more strict than postal services, certain items that can be shipped by Japan postal services are not sent out by courier. Some of these restricted items are as follows:
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- Food and beverages
- Sanitary goods and cosmetic items
- Alcohol
- Knives
- Precious metals
- Any type of liquid
If a parcel that contains these kinds of items will be shipped by one of Couriers, it will be stopped by the Customs and will probably be disposed.
Products containing Li-Ion batteries
Almost all portable electronic devices use lithium-ion batteries, which are flammable and therefore there are a number of restrictions on their transport. These restrictions apply to devices such as cell phones, laptops, tablets, portable game consoles, e-books, mobile batteries, digital cameras, electric toothbrushes, Bluetooth headphones, etc.
We CANNOT ship:
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- Individual batteries that are not built-in or in devices, or portable chargers, including mobile batteries, Bluetooth headphone chargers, e-cigarettes, and replacement batteries for laptops, digital cameras, and other similar devices.
- It is prohibited to send devices containing batteries with more than 100Wh, such as electric bicycles, chainsaws, portable refrigerators, and other similar devices.
- When shipping via EMS, AIR, AVIA or DHL, no more than two lithium-ion batteries are allowed in a single shipment.
- The limit for shipping lithium-ion batteries using UPS or FedEx is 5 kg per carton package (batteries must be included in the units).
- When shipping to Germany, Italy, Egypt, Saudi Arabia, Laos, Mongolia: EMS, AIR or AVIA cannot be used.
There are stricter rules for shipping Surface parcels than there are for air shipping. Some countries prohibit shipping lithium-ion batteries by sea, such as the U.S., Australia, and Singapore. Before shipping a package with a Surface battery, make sure the recipient's country allows this type of shipping. A list of countries is provided in this document:
https://www.post.japanpost.jp/int/use/restriction/restriction02_en.pdf
Countries that don't accept Li-Ion batteries (even inserted into devices) shipped by Japan Post (any shipping method):
- — Armenia
- — Angola
- — Bulgaria
- — Croatia
- — Czech Republic
- — Greece
- — Georgia
- — Hungary
- — Norway
- — Spain
- — Sweden
- — Tanzania
- — Sweden
Remambo will not process shipments containing prohibited items.
If a parcel that contains these kinds of items will be shipped by one of Couriers, it will be stopped by the Customs and will probably be disposed.