International shipping methods
Remambo offers the following international shipping methods:
- Express Mail Service (EMS)
- AVIA (Airmail)
- SAL International Parcel
- SAL Small Packet
- AIR Small Packet Registered
- Surface (Seamail)
- FedEx
- DHL Express
- UPS
What are the shipping fees?
You can check the shipping fees in our Shipping Calculator.
Did you know? We have a 10% discount for EMS shipments for our regular customers.
EMS (Express Mail Service, Japan Post International Courier)
| Typical Delivery Time | 2-7 days |
| Tracking | Available →Search with Tracking Number for EMS |
| Package Requirements | Maximum Weight 30kg（30,000g） Maximum Length 1.5m Length plus circumference must be under 3.0m ※ Size limits and weight depend on country. E.g. for USA: length plus circumference must be under 2.75m →Simple Estimation Tool |
| Maximum Insurance | Default Maximum Compensation : 20,000 yen Paid Maximum Compensation : 2,000,000 yen |
| Strengths | It is much faster than SAL. The tracking and insurance are very reliable. |
AVIA (Japan Post Airmail International Parcel)
| Typical Delivery Time | 10-15 days |
| Tracking | Available →Search with Tracking Number for AVIA (Airmail) |
| Package Requirements | Maximum Weight 30kg（30,000g） Maximum Length 1.5m Length plus circumference must be under 3.0m ※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico, France: maximum weight might be under 20kg, maximum length is 1.05m, and length plus circumference must be under 2.0m →Simple Estimation Tool |
| Maximum Insurance | Default Paid Maximum Compensation : 20,000 yen Maximum Compensation : 2,000,000 yen |
| Strengths | It is faster than Surface but slower than EMS. The tracking and insurance are very reliable. |
SAL Parcel (Japan Post Economy Airmail International Parcel)
| Typical Delivery Time | 6-18 days ※May vary depending on country. |
| Tracking | Available →Search Japan Post Tracking |
| Package Requirements | Maximum Weight 30kg (30,000g) Maximum Length 1.5m Length plus circumference must be under 3.0m ※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico: maximum length is 1.05m, and length plus circumference must be under 2.0m |
| Maximum Insurance | Default Maximum Compensation : 31,230 yen ※No extra paid insurance available. |
| Strengths | Uses both sea and air shipping methods. Using land shipping methods in Japan and the delivery country, and is flown by air between countries. Slower than EMS, but considerably cheaper. ※SAL is not available in all countries or regions. |
SAL Small Packet (Japan Post Economy Airmail Registered Small Packet with Tracking)
| Typical Delivery Time | 6-18 days ※May vary depending on country. |
| Tracking | Available →Search Japan Post Tracking |
| Package Requirements | Maximum Weight 2kg（2,000g） Maximum Length 60cm Total dimension (length + width + height) not to exceed 90cm ※ Maximum length and weight depend on country. |
| Maximum Insurance | Default Maximum Compensation : 6,000 yen ※No extra paid insurance available. |
| Strengths | Uses both sea and air shipping methods. Using land shipping methods in Japan and the delivery country, and is flown by air between countries. Slower than EMS, but considerably cheaper. This service is more economical for shipping small articles. ※SAL is not available in all countries or regions. |
AIR Small Packet Registered with Tracking
| Typical Delivery Time | 10-8 days ※May vary depending on country. |
| Tracking | Available →Search Japan Post Tracking |
| Package Requirements | Maximum Weight 2kg（2,000g） Maximum Length 60cm Total dimension (length + width + height) not to exceed 90cm ※ Maximum length and weight depend on country. |
| Maximum Insurance | Default Maximum Compensation : 6,000 yen ※No extra paid insurance available. |
| Strengths | Uses air shipping method. AIR Small Packet Registered is almost as fast as EMS, but cheaper, and only for small packages. However, the maximum compensation of 6000 yen means you should not send any valuables using this method. |
Surface Mail (Japan Post Seamail)
| Typical Delivery Time | 1-3 months (* due to COVID-19 pandemic may take up to 4~8 months now) |
| Tracking | Available →Search Japan Post Tracking |
| Package Requirements | Maximum Weight 30kg（30,000g） Maximum Length 1.5m Length plus circumference 3.0m ※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico, France, Russia: maximum weight might be under 20kg, maximum length is 1.05m, and length plus circumference must be under 2.0m |
| Maximum Insurance | Default Maximum Compensation : 31,230 yen ※No extra paid insurance available. |
| Strengths | Shipping via sea and land. Takes 1-3 months to arrive, but is the cheapest shipping option we offer for heavy parcels. |
FedEx
| Typical Delivery Time | 3-7 days ※May vary depending on country. |
| Tracking | Available →Search FedEx Tracking |
| Package Requirements | Maximum Weight 50kg Maximum Length 274cm Length plus circumference must be under 330cm ※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to. |
| Insurance | Available |
| Strengths | Remambo ships oversized items (over the size and weight limits for Japan Post) by FedEx. ※ Sample oversized items: one-piece fishing rods, car bumpers, mufflers, bicycles etc. |
DHL Express
| Typical Delivery Time | 3-7 days ※May vary depending on country. |
| Tracking | Available →Search DHL Tracking |
| Package Requirements | Maximum Weight 30kg Maximum Size 70 x 61 x 57 cm ※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to. |
| Insurance | Available |
| Strengths | Use this shipping method if it is cheaper than EMS for your package or when your package is too long for EMS. |
UPS
| Typical Delivery Time | 5-10 days ※May vary depending on country. |
| Tracking | Available →Search UPS Tracking |
| Package Requirements | Maximum Weight 30kg Maximum Size 70 x 61 x 57 cm ※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to. |
| Insurance | Available |
| Strengths | Use this shipping method if it is cheaper than EMS for your package. |