International shipping methods
Remambo offers the following international shipping methods:
- Express Mail Service (EMS)
- AVIA (Airmail)
- ePacket Light (Small Packet)
- Surface (Seamail)
- FedEx
- DHL Express
- UPS
What are the shipping fees?
You can check the shipping fees in our Shipping Calculator.
Did you know? We have a 10% discount for EMS shipments for our regular customers.
EMS (Express Mail Service, Japan Post International Courier)
| Typical Delivery Time | 5-10 days |
| Tracking | Available →Search with Tracking Number for EMS |
| Package Requirements | Maximum Weight 30kg（30,000g） Maximum Length 1.5m Length plus circumference must be under 3.0m ※ Size limits and weight depend on country. E.g. for USA: length plus circumference must be under 2.75m →Simple Estimation Tool |
| Maximum Insurance | Default Maximum Compensation : 20,000 yen Paid Maximum Compensation : 2,000,000 yen |
| Strengths | It is much faster than Surface Seamail and AVIA. The tracking and insurance are very reliable. |
AVIA (Japan Post Airmail International Parcel)
| Typical Delivery Time | 10-15 days |
| Tracking | Available →Search with Tracking Number for AVIA (Airmail) |
| Package Requirements | Maximum Weight 30kg（30,000g） Maximum Length 1.5m Length plus circumference must be under 3.0m ※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico, France, Belarus: maximum weight might be under 20kg, maximum length is 1.05m, and length plus circumference must be under 2.0m →Simple Estimation Tool |
| Maximum Insurance | Default Paid Maximum Compensation : 20,000 yen Maximum Compensation : 2,000,000 yen |
| Strengths | It is faster than Surface but slower than EMS. The tracking and insurance are very reliable. |
ePacket Light (Small Packet)
| Typical Delivery Time | 7-21 days ※May vary depending on country. |
| Tracking | Available →Search Japan Post Tracking |
| Package Requirements | Maximum Weight 2kg（2,000g） Maximum Length 60cm Total dimension (length + width + height) not to exceed 90cm ※ May be unavailable to some countries. |
| Insurance | Compensation : Not provided ※ No paid insurance available. |
| Strengths | Uses air shipping method. No signature is required on delivery. Delivery to a mailbox is noted as delivered in the tracking data. |
Surface Mail (Japan Post Seamail)
| Typical Delivery Time | 1-3 months |
| Tracking | Available →Search Japan Post Tracking |
| Package Requirements | Maximum Weight 30kg（30,000g） Maximum Length 1.5m Length plus circumference 3.0m ※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico, France, Saudi Arabia, Belarus: maximum weight might be under 20kg, maximum length is 1.05m, and length plus circumference must be under 2.0m |
| Maximum Insurance | Default Maximum Compensation : 31,230 yen ※No extra paid insurance available. |
| Strengths | Shipping via sea and land. Takes 1-3 months to arrive, but is the cheapest shipping option we offer for heavy parcels. |
FedEx
| Typical Delivery Time | 4-7 days ※May vary depending on country. |
| Tracking | Available →Search FedEx Tracking |
| Package Requirements | Maximum Weight 50kg Maximum Length 274cm Length plus circumference must be under 330cm ※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to. |
| Insurance | Available |
| Strengths | Remambo ships oversized items (over the size and weight limits for Japan Post) by FedEx. ※ Sample oversized items: one-piece fishing rods, car bumpers, mufflers, bicycles etc. |
DHL Express
| Typical Delivery Time | 4-7 days ※May vary depending on country. |
| Tracking | Available →Search DHL Tracking |
| Package Requirements | Maximum Weight 30kg Maximum Size 70 x 61 x 57 cm ※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to. |
| Insurance | Available |
| Strengths | Use this shipping method if it is cheaper than EMS for your package or when your package is too long for EMS. |
UPS
| Typical Delivery Time | 5-10 days ※May vary depending on country. |
| Tracking | Available →Search UPS Tracking |
| Package Requirements | Maximum Weight 30kg Maximum Size 70 x 61 x 57 cm ※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to. |
| Insurance | Available |
| Strengths | Use this shipping method if it is cheaper than EMS for your package. |