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International shipping methods

→ COVID-19: Disruptions in International Shipments (UPDATED: 18.06.2020)

Remambo offers the following international shipping methods:

- Express Mail Service (EMS)
- SAL International Parcel
- SAL Small Packet
- AIR Small Packet (international e-Packet)
- Surface (Seamail)
- FedEx
- DHL Express

What are the shipping fees?

You can check the shipping fees in our Shipping Calculator.

Did you know? We have a 10% discount for EMS shipments for our regular customers.

EMS (Express Mail Service, Japan Post International Courier)

Typical Delivery Time 2-7 days
Tracking Available
→Search with Tracking Number for EMS
Package Requirements Maximum Weight 30kg(30,000g)
Maximum Length 1.5m
Length plus circumference must be under 3.0m
※ Size limits and weight depend on country. E.g. for USA: length plus circumference must be under 2.75m
→Simple Estimation Tool
Maximum Insurance Default Maximum Compensation : 20,000 yen
Paid Maximum Compensation : 2,000,000 yen
Strengths It is much faster than SAL.
The tracking and insurance are very reliable.
This is our preferred and recommended shipping method.

→Details on Japan Post page




SAL Parcel (Japan Post Economy Airmail International Parcel)

Typical Delivery Time 6-18 days
※May vary depending on country.
Tracking Available
→Search Japan Post Tracking
Package Requirements Maximum Weight 30kg (30,000g)
Maximum Length 1.5m
Length plus circumference must be under 3.0m
※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico: maximum length is 1.05m, and length plus circumference must be under 2.0m
Maximum Insurance Default Maximum Compensation : 31,230 yen
※No extra paid insurance available.
Strengths Uses both sea and air shipping methods.
Using land shipping methods in Japan and the delivery country, and is flown by air between countries.

Slower than EMS, but considerably cheaper.
※SAL is not available in all countries or regions.

→Details on Japan Post page




SAL Small Packet (Japan Post Economy Airmail Registered Small Packet with Tracking)

Typical Delivery Time 6-18 days
※May vary depending on country.
Tracking Available
→Search Japan Post Tracking
Package Requirements Maximum Weight 2kg(2,000g)
Maximum Length 60cm
Total dimension (length + width + height) not to exceed 90cm
※ Maximum length and weight depend on country.
Maximum Insurance Default Maximum Compensation : 6,000 yen
※No extra paid insurance available.
Strengths Uses both sea and air shipping methods.
Using land shipping methods in Japan and the delivery country, and is flown by air between countries.

Slower than EMS, but considerably cheaper. This service is more economical for shipping small articles.
※SAL is not available in all countries or regions.

→Details on Japan Post page




AIR Small Packet (International ePacket, Discounted Japan Post Airmail Registered Small Packet with Tracking)

Typical Delivery Time 3-8 days
※May vary depending on country.
Tracking Available
→Search Japan Post Tracking
Package Requirements Maximum Weight 2kg(2,000g)
Maximum Length 60cm
Total dimension (length + width + height) not to exceed 90cm
※ Maximum length and weight depend on country.
Maximum Insurance Default Maximum Compensation : 6,000 yen
※No extra paid insurance available.
Strengths Uses air shipping method.

International ePacket is almost as fast as EMS, but cheaper, and only for small packages. However, the maximum compensation of 6000 yen means you should not send any valuables using this method.

→Details on Japan Post page




Surface Mail (Japan Post Seamail)

Typical Delivery Time 1-3 months
Tracking Available
→Search Japan Post Tracking
Package Requirements Maximum Weight 30kg(30,000g)
Maximum Length 1.5m
Length plus circumference 3.0m
※ Size limits and weight depend on country. E.g. for USA, Australia, Brazil, Mexico: maximum length is 1.05m, and length plus circumference must be under 2.0m
Maximum Insurance Default Maximum Compensation : 31,230 yen
※No extra paid insurance available.
Strengths Shipping via sea and land.

Takes 1-3 months to arrive, but is the cheapest shipping option we offer for heavy parcels.

→Details on Japan Post page




FedEx

Typical Delivery Time 3-7 days
※May vary depending on country.
Tracking Available
→Search FedEx Tracking
Package Requirements Maximum Weight 68kg
Maximum Length 274cm
Length plus circumference must be under 330cm
※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to.
Insurance Available
Strengths Remambo ships oversized items (over the size and weight limits for Japan Post) by FedEx.
※ Sample oversized items: one-piece fishing rods, car bumpers, mufflers, bicycles etc.
Please be aware that the certain oversized items shipping fees could be very expensive compared to EMS.



DHL Express

Typical Delivery Time 3-7 days
※May vary depending on country.
Tracking Available
→Search DHL Tracking
Package Requirements Maximum Weight 70kg
Maximum Size 120 x 120 x 150 cm
※ Each country's packing size and weight regulations may vary, please contact us if you would like to know the regulations for the country you are importing to.
Insurance Available
Strengths Use this shipping method is it's cheaper than EMS for your package or when your package is too heavy or too long for EMS.