What kind of service is Remambo?
1. Find an item
Enter a keyword for your desired item into our search bar.
* For Yahoo Auctions items, you can also search by auction ID and URL.
It is always better to use Japanese keywords when searching.
You can translate any keyword to Japanese by clicking icon on the left.
2. Bidding or Shopping
For auctions items, use our real time bidding system to place a bid using Remambo.
If you find an item you want on Rakuten or Yahoo Shopping, you can order it through Remambo.
→ Deposit required for bidding
→ What is a Sniper Bid?
→ Items prohibited from international shipping
3. Paying for order or winning bid
If your bid is the highest when the auction ends, you win the auction.
Once you have won an auction, payment will be processed automatically from your Remambo Desposit balance.
You will receive a notification via email.
If you are ordering from Shopping sites, proceed for payment.
→ Payment methods
4. Domestic shipping
Remambo receives your package at the warehouse (usually it takes several days).
→ More about domestic shipping
5. International shipping (Shipping Instructions)
Choose which items you would like to ship together, select shipping method and delivery address.
You will be able to edit titles and values in the shipping label and customs declaration.
Also you may leave a comment to our warehouse staff about your parcel.
→ How to request a shipping?
→ More about international shipping methods
→ Shipping calculator
We will quickly ship the parcel to you.
All our shipping methods have tracking numbers.
Please wait for the parcel arrival.
7. Arrival of parcel
Your items are delivered to you!
The Benefits of Using Remambo
Consolidate your items and save on shipping
Commission fee of only 500 yen per order!
No payment fees!
Quick replies from our dedicated customer service
Several Shipping Methods
EMS, SAL, Small Packets, Surface (Seamail)
24 hour real-time bidding system !
Secured Payment Methods
Easy payment from credit cards,
Paypal or Bank Wire Transfer!