Home > How to buy goods from Japan?

What kind of service is Remambo?

1. Find an item

Enter a keyword for your desired item into our search bar.
* For Yahoo Auctions items, you can also search by auction ID and URL.

search bar

It is always better to use Japanese keywords when searching.
You can translate any keyword to Japanese by clicking translation icon icon on the left.

2. Bidding or Shopping

For auctions items, use our real time bidding system to place a bid using Remambo.

If you find an item you want on Rakuten or Yahoo Shopping, you can order it through Remambo.


→ Deposit required for bidding
→ What is a Sniper Bid?
→ Items prohibited from international shipping

3. Paying for order or winning bid

If your bid is the highest when the auction ends, you win the auction.
Once you have won an auction, payment will be processed automatically from your Remambo Desposit balance.
You will receive a notification via email.

If you are ordering from Shopping sites, proceed for payment.


→ Payment methods

4. Domestic shipping

Remambo receives your package at the warehouse (usually it takes several days).


→ More about domestic shipping

5. International shipping (Shipping Instructions)

Choose which items you would like to ship together, select shipping method and delivery address.

You will be able to edit titles and values in the shipping label and customs declaration.
Also you may leave a comment to our warehouse staff about your parcel.


→ How to request a shipping?
→ More about international shipping methods
→ Shipping calculator

6. Shipping

We will quickly ship the parcel to you.
All our shipping methods have tracking numbers.
Please wait for the parcel arrival.

7. Arrival of parcel

Your items are delivered to you!

Services

The Benefits of Using Remambo

Group Shipment

Consolidate your items and save on shipping

Low fee

Commission fee of only 500 yen per order!
No payment fees!

Customer support

Quick replies from our dedicated customer service

Several Shipping Methods

EMS, SAL, Small Packets, Surface (Seamail)

Automatic system

24 hour real-time bidding system !

Secured Payment Methods

Easy payment from credit cards,
Paypal or Bank Wire Transfer!


Flow of purchasing items at Remambo site.
Flow of purchasing items at Remambo site

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