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Protective Packaging Service

What is the Protective Packaging Service?

Extra padding and careful packaging into new strong carton box to protect your items!

In general, items that arrive at our warehouse will be shipped out to you in the boxes they arrive in, but we offer an optional service that allows you to apply for the item to be repackaged in a secure manner.
Please use this service to protect fragile items during international shipping.

Once your item is at the Remambo warehouse, you can easily select it from your My Orders and apply for parcel compile and protective packaging!

* A separate fee 500 yen will be charged for use of the Protective Packaging Service. We charge this fee once for the whole international parcel, not for every order, packaged in this parcel. For example, the cost for protective packaging of 5 different orders into one box will be only 500 yen.

* Irrespective of whether or not the item has protective packaging, any accidents or damage incurred during the delivery process will be compensated for by the delivery company.

Terms and Conditions

* The parcel information cannot be changed once the application has been made

The parcel cannot be changed once you have submitted your application.

* The weight of the package may change

Our warehouse staff will do their best to ensure that your item is packaged securely without adding to the overall weight of the package, but sometimes this is unavoidable. Please be aware that in some cases the weight of the package may increase.