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Buying service fees

Remambo service fee: 500 yen (200 yen for VIP) per order *.

* For shopping sites, an "order" refers to any number of items purchased together from the same store at once. For Yahoo! Auctions, Mercari, Rakuma and Amazon an "order" refers to a single auction/listing.

You always pay: item price, Remambo service fee, international shipping cost, your payment method fee (credit card, etc.).
You sometimes pay: shipping cost within Japan depending on the store or seller, consumption tax (10% of the item price, if the store/seller charges it).
You never pay: for asking questions or contacting sellers (available only on Yahoo Auctions).

Options (on client's request):
— If you want us to take pictures of your item before shipping internationally, it will cost 500 yen per order.
— If you want us to add padding and other protective materials to your international parcel + new strong carton box, it will cost 500 yen for the whole parcel.
— If you want us to wrap packaged international parcel with protective stretch film, it will cost 500 yen.
— If you want to change the content of a package we have already prepared for shipping, it will cost 1000~2000 yen to repack it (depends on the weight of the parcel).

Optional Services Fee (on client's request)

The fee for checking contents of package received from the seller with the auction photos and description.

Read more about Contents Checking Service

¥ 500

The fee for grouping multiple orders together into one international parcel.

Read more about Package Consolidation Service


The fee for removing seller's packaging and repackaging into new cardboard box or postal packet.

Read more about Repackaging Service

¥ 500

The fee for wrapping packaged parcel with protective stretch film.

Read more about Stretch Film Wrapping Service

¥ 500

The fee for splitting one order into two separate orders at warehouse.

¥ 250

The fee for modifying the contents of a shipment once it has already been packaged.

Up to 11,999g — ¥ 1000
12,000g and heavier — ¥ 2000
Our Shipping And Payment Providers